Which Hotel Chains Have Digital Keys?

One of the latest innovations in the hotel industry is the implementation of digital keys. These digital keys allow guests to access their hotel rooms using their smartphones, eliminating the need for traditional key cards.

In this article, we will explore which hotel chains have embraced this technology and offer the convenience of digital keys to their guests.

Which Hotel Chains Have Digital Keys?

Which Hotel Chains Have Digital Keys?

Digital keys have gained popularity in recent years, and several hotel chains have adopted this technology to enhance their guests’ experience. Let’s take a closer look at some of the leading hotel chains that offer digital keys:

1. Hilton Hotels & Resorts

Hilton is a global hospitality company that has always been at the forefront of technological advancements

They have introduced a digital key system called “Digital Key” which allows guests to use their smartphones to unlock their hotel rooms. This feature is available in select Hilton properties worldwide.

2. Marriott International

Marriott International is another hotel chain that has embraced the use of digital keys. They have developed their mobile app called “Marriott Bonvoy” that enables guests to check-in, access their rooms, and even make special requests using their smartphones. 

The digital key feature is available in many Marriott properties, including popular brands like Marriott Hotels, Sheraton, and Renaissance Hotels.

3. Hyatt Hotels Corporation

Hyatt Hotels Corporation has also joined the digital key revolution with their mobile app called “World of Hyatt.” 

Guests can use the app to check-in, select their preferred room, and unlock their doors using their smartphones. This feature is available in select Hyatt properties around the world.

4. InterContinental Hotels Group (IHG)

IHG is a renowned hotel group that includes popular brands like Holiday Inn, Crowne Plaza, and InterContinental Hotels & Resorts. 

They offer a digital key feature called “Mobile Key” in some of their properties, allowing guests to skip the front desk and go straight to their rooms using their smartphones.

5. AccorHotels

AccorHotels is a leading hospitality group with a wide range of hotel brands, including Novotel, Ibis, and Sofitel. 

They have introduced a digital key feature called “Accor Key” in select properties, enabling guests to unlock their rooms and access hotel amenities through their mobile devices.

It’s important to note that while these hotel chains have implemented digital keys, the availability of this feature may vary by location and property. It’s recommended to check with the specific hotel you plan to stay at to confirm if digital keys are offered.

Benefits of Digital Keys

Benefits of Digital Keys

Now that we know which hotel chains offer digital keys, let’s explore the benefits that this technology brings to both guests and hotel operators:

1. Convenience

Digital keys eliminate the need for physical key cards, making it more convenient for guests to access their rooms. They can simply use their smartphones, which are usually already within reach.

2. Contactless Experience

In the wake of the COVID-19 pandemic, minimizing contact has become crucial. Digital keys provide a touchless solution, reducing the need for physical interactions with key cards or front desk staff.

3. Enhanced Security

Digital keys often utilize encryption and authentication protocols, making them more secure than traditional key cards. Additionally, in case of a lost smartphone, the digital key can be remotely deactivated to prevent unauthorized access.

4. Personalization

With digital keys, hotels can offer a more personalized experience to their guests. They can send push notifications about special offers, room upgrades, or dining recommendations directly to the guest’s smartphone.


Digital keys have revolutionized the hotel industry by providing guests with a convenient and secure way to access their rooms. By leveraging the power of smartphones, these hotels are providing a contactless and personalized stay for their guests. 

So, next time you plan your stay, consider choosing a hotel that offers the convenience of digital keys.


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